Hi, my name is

Kyle Lam!

BBA Management & I.T. @ University of Toronto

Prev. HR Transformation @ MTR

Co-President @ FinTech Society

Contacts

Management & IT student passionate about TPM, automation, and collaboratively building scalable, user-centred solutions.

I am a University of Toronto Honours BBA student specializing in Management & Information Technology focused on technical project and product management and building user-centred solutions that bring real-world impacts. Previously, I was an Automation Intern in the HR Transformation department at MTR Corporation. My experience includes improving operational workflows through automation and analytics, and applying product thinking through user research, prototyping, usability testing, and UX/UI. I am actively seeking new opportunities to learn, contribute, and support impactful projects in tech-driven environments. Fluent in English, Cantonese, and Mandarin.

Projects

What2Do: Third Spaces & Events Navigator
A prototype application that brings spaces and activities together all in one place. Updated in real time, tailored to your preferences.
Unlike the other projects, this is a project on Project Management, UX, and Product Design Research which my team and I (team of 5) researched on a specific problem space we would like to tackle on, then through iterations of user research, feature planning, and user testing, we turned insights into user stories, acceptance criteria, and a roadmap within a span of approximately 3 months. We then finalized a prototype of a third-space finder application and pitched it to an audience.